DE Specials have forged strategic alliances with a selection of the UK’s leading specials manufacturers to provide an unrivalled combination of quality, service and value for our independent community pharmacy customers.

Quality
All our partner laboratories are audited by our in house QP’s.

Service
Our customer services team will negotiate on your behalf with each supplier to ensure that you receive the right product, from the right manufacturer at the right time, for each and every specials order.

Support
Ordering is simple, either contact us through our UK based customer services team, or via our online ordering portal. All special orders will be consolidated on to your monthly DE statement.

Quality
  • All manufacturers audited regularly to high DE quality standards

  • Bespoke specials manufactured in accordance with The Orange Guide and to GMP standards

  • All specials supplied with a Certificate of Conformity or Analysis (CofC or CofA)

  • Extended shelf life available on many items.

Service
  • 100% focused on providing the very best service & value to independent pharmacy throughout the UK

  • Free next day delivery on ALL tariff & non-tariff specials*

  • Flexible service—from delivery to pack sizes, we’ll work around what works best for you

  • Twice daily delivery available on certain extended shelf-life items

  • *Excluding Northern Ireland, Highlands and Islands.

Support
  • Dedicated DE customer service team (based here in the UK)

  • Pharmacists and technicians on hand to offer advice and support

  • DE invoices with endorsement guide on all orders (with our handy peel-off endorsement stickers)

  • ONE monthly statement. Specials will be on the same statement as your generics, pi’s, feeds, dressings etc.

Delivery Nex Day by 12 Noon

We are open Monday to Friday 9am – 6pm

T: 0800 298 0078 F: 0800 298 0206 E: specials@de-group.co.uk